Customer-Centric Personal Banker (In-Office, Charleston)

PNC Financial Services Group, Inc.; Charleston (SC); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with match

Paid holidays & vacation

Job summary

PNC Financial Services Group, Inc. in Charleston, SC is seeking a Personal Banker to grow the branch customer base and deliver a premier customer experience. You will drive proactive sales, educate customers on digital tools, and collaborate with partners to expand wallet share.

This in-office role emphasizes risk-aware banking, compliance with policies, and helping customers manage their finances through guided conversations and PNC solutions.

Qualifications

• Typically requires an Associate's degree and 3+ years of related experience.
• Experience in retail banking and sales is preferred.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer's wallet share.
• Drive proactive sales conversations and position PNC solutions to drive revenue and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Charleston, SC is seeking a Personal Banker to grow the branch customer base and deliver a premier customer experience. You will drive proactive sales, educate customers on digital tools, and collaborate with partners to expand wallet share.

This in-office role emphasizes risk-aware banking, compliance with policies, and helping customers manage their finances through guided conversations and PNC solutions.