Personal Banker: Customer-Centric Financial Advisor

PNC; Rutherfordton (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H.

Dental and vision options

Life insurance (employee and spouse/孩子

Disability protection (short & long)

401(k) with match, pension and stock

Dependent care reimbursement

Back-up child/elder care

Adoption and surrogacy reimbursement

Educational assistance

Wellness program

Job summary

PNC is seeking a Personal Banker in Rutherfordton, North Carolina, to grow the branch customer base through proactive sales and service activities while delivering an exceptional customer experience. The role involves identifying opportunities to improve customers’ financial wellbeing and collaborating with partners to expand wallet share and loyalty.

Responsibilities include engaging customers through a defined sales process, educating on PNC solutions, and leveraging technology to meet

Qualifications

• Associates or equivalent degree typically required.
• Experience or knowledge in banking products and services is preferred.
• Background checks may apply under regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with partners to grow customer share of wallet and drive loyalty.
• Engage customers with a proactive sales process including outbound calling and lobby engagement.
• Educate customers on options for managing financial transactions using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker in Rutherfordton, North Carolina, to grow the branch customer base through proactive sales and service activities while delivering an exceptional customer experience. The role involves identifying opportunities to improve customers’ financial wellbeing and collaborating with partners to expand wallet share and loyalty.

Responsibilities include engaging customers through a defined sales process, educating on PNC solutions, and leveraging technology to meet