Personal Banker

First National Bank Texas; Aubrey (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

First National Bank Texas in Aubrey, TX seeks a friendly teller to deliver exceptional service in a fast-paced retail banking environment. You will handle cash deposits and withdrawals, balance drawer, and process transactions accurately while assisting customers with product options.

The role emphasizes sales, cross-selling banking services, and supporting a diverse client base, including many Spanish speakers. A proactive team member with reliable attendance is welcome to join our branch.

Qualifications

• Provide exceptional customer service in a high-volume, sales environment.
• Recommend bank products and services to support customers' financial success.
• Maintain accuracy in cash handling and daily balancing.
• Assist a diverse customer base, including Spanish speakers.

Responsibilities

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor direction.
• Achieve monthly new account production as assigned by management.
• In-store prospecting in a sales-driven environment.
• Process deposits and pay out funds, recording transactions and balancing daily operations.
• Receive cash and checks for deposit, verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including many Spanish speakers.
• Perform other tasks requested by supervisors related to bank operations.
• Maintain regular and predictable attendance; adhere to approved authority limits.

Skills

Customer service

Sales

Cash handling

Bilingual Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.