Personal Banker

First National Bank Texas; Midlothian (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a Teller to deliver friendly, accurate cash handling and customer service in a busy branch environment.

You will evaluate relationships, promote bank products, and process deposits, withdrawals, and wires while maintaining attendance and reliability in a dynamic team setting.

Responsibilities

• Provide exceptional customer service with cash receipts and payments in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production as assigned by upper management.
• Participate in in-store prospecting in a sales environment.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and ensure proper identification.
• Enter transactions into computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish-speaking customers.
• Perform other tasks as requested by supervisors.
• Maintain regular attendance and punctuality.

Skills

Customer service

Cash handling

Sales

Bilingual - Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.