Personal Banker

First National Bank Texas; Granbury (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

First National Bank Texas in Granbury, TX seeks a customer-focused Teller to handle cash transactions in a high-volume retail banking environment. You will assess customer needs, provide exceptional service, and promote bank products to support financial wellbeing.

The role requires accurate cash handling, daily balancing, and the ability to assist a diverse clientele, including Spanish-speaking customers. This on-site position emphasizes reliability and teamwork in a busy branch.

Qualifications

• Customer service experience in a high-volume environment.
• Ability to perform cash handling and balancing.
• Sales skills to cross-sell bank services.
• Experience serving Spanish-speaking customers is a plus.

Responsibilities

• Receive and process deposits and cash transactions.
• Evaluate customer relationships and promote bank products.
• Cross-sell bank services and products.
• Process wires, checks, CDs and other bank services.
• Maintain accurate daily balancing and records.
• Stand or walk for extended periods; operate computer systems.

Skills

Cash handling

Customer service

Sales

Bilingual service

Tools

POS system

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.