Personal Banker

First National Bank Texas; Red Oak (TX); On-site; USD 29,000 - 37,000; Full time

Job summary

First National Bank Texas is seeking a customer service oriented teller to manage cash transactions and assist customers at a busy branch in Texas. The role includes processing deposits, issuing receipts, and supporting sales of bank products.

The successful candidate will handle cash accurately, follow bank procedures, and contribute to a friendly, efficient bank experience for a diverse community, including Spanish speakers.

Qualifications

• Customer service experience in banking or retail.
• Ability to follow bank policies and procedures.
• Strong attention to accuracy and cash handling.
• Ability to work in a high volume, sales environment.

Responsibilities

• Handle deposits and cash transactions accurately.
• Assist customers with new accounts and banking needs.
• Cross-sell bank products and services to customers.
• Provide courteous service to a diverse customer base, including Spanish speakers.
• Maintain attendance and punctuality as required.

Skills

Customer service

Cash handling

Sales & cross-selling

Bilingual Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.