Personal Banker

First National Bank Texas; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a friendly teller to provide exceptional customer service in a high-volume branch. You will handle cash transactions, verify deposits, and promote banking products to meet sales goals.

You’ll work with a diverse customer base, including Spanish speakers, and stay compliant with bank policies while supporting daily operations and accurate record-keeping.

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to recommend bank products and cross-sell services.
• Accurate processing of deposits, withdrawals, and cash handling procedures.

Responsibilities

• Assist customers with deposits, withdrawals, and cash transactions.
• Maintain daily cash balance and reconcile at end of shift.
• Provide banking services to Spanish-speaking customers.
• Operate computer and banking systems to record transactions.
• Maintain attendance and adapt to branch schedules.

Skills

Customer service

Sales

Cash handling

Attention to detail

Bilingual Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.