Personal Banker

First National Bank Texas; Surprise (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Surprise, AZ is seeking a Teller to deliver exceptional service in a high-volume retail banking environment. You will handle receipts, deposits, withdrawals, and payments, while identifying customer needs and cross-selling bank products.

Applicants should be comfortable working in a fast-paced store setting, standing for long periods, and using banking software. Bilingual Spanish assistance is valued to serve our diverse customer base.

Qualifications

• Experience with cash handling and transactions.
• Strong customer service and sales skills.
• Ability to work in a high-volume environment.
• Spanish language ability to assist Spanish-speaking customers.

Responsibilities

• Receive cash and checks for deposit, verify amounts.
• Process deposits and pay out funds per procedures.
• Enter transactions into computer and issue receipts.
• Cross-sell bank products and services.
• Provide bank services to a diverse customer base, including Spanish speakers.
• Stand or walk for extended periods; maintain regular attendance.
• Balance daily transactions and follow bank procedures.
• Operate computer and office equipment.
• Follow approval limits based on authority.

Skills

Cash handling

Customer service

Sales

Bilingual Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.