Perishable Department Leader | Store Operations

Food Lion; Chesapeake (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Food Lion in Chesapeake, VA is seeking a Perishable Department Supervisor to support store operations and assist in meeting financial and sales goals. You will lead department associates, hire and train staff, and maintain a safe, customer-friendly shopping environment.

The role emphasizes coaching, use of company tools, scheduling, inventory, and compliance with food safety requirements. Candidates should have a high school diploma, strong interpersonal skills, and the ability to manage

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability to lead and direct others.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports.
• Daily management of labor and the coaching of associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision and Strategy.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, easy, flexible and friendly service.
• Role model outstanding, friendly customer service and use department knowledge to meet customer expectations.
• Control store expenses through proper ordering, care for supplies and equipment.
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business information systems.
• Perform duties to ensure department appearance, quality, variety, workplace safety, food safety and sanitation are maintained.
• Ensure Perishable Department schedules are written to provide extraordinary customer service at all times.
• Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items to manage the Perishable Department.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done per policies and guidelines.
• Observe and correct all unsafe conditions that could cause accidents.
• Record and report all associate and customer accidents per established Food Lion procedures.
• Monitor shrink accounting for inventory and coach associates to prevent losses.
• Ensure advertising and sales promotion materials and signage are used.
• Ensure compliance with local, state and federal regulations.
• Adhere to all company guidelines, policies and standard practices.
• Maintain security standards.
• Complete CBT, Training Packet and Training Aid courses.
• Provide recognition of accomplishments and offer constructive counseling to improve customer satisfaction and store sales.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Multitasking

Technical problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Chesapeake, VA is seeking a Perishable Department Supervisor to support store operations and assist in meeting financial and sales goals. You will lead department associates, hire and train staff, and maintain a safe, customer-friendly shopping environment.

The role emphasizes coaching, use of company tools, scheduling, inventory, and compliance with food safety requirements. Candidates should have a high school diploma, strong interpersonal skills, and the ability to manage