Performance Coach & Operations Lead

Global Human Performance; Pittsburgh (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance reimbursement

Continuing education stipend

Pay increases with responsibility

Job summary

Global Human Performance in Pittsburgh, PA seeks an Operations Lead & Coach to balance strength and conditioning coaching (about 60%) with overseeing member experience, facility systems, scheduling, payroll, and scalable processes.

You will grow into a General Manager as the gym expands; responsibilities include coaching, onboarding, CRM improvements, and sales support, reporting to the owner.

Qualifications

• Experience as an S&C coach or personal trainer; track & field or cross country preferred.
• Hold major S&C/fitness certification such as CSCS, NASM, USAW, ACSM, etc.
• 2+ years in fitness sales and/or management preferred.
• Strong organizational, communication, and scheduling skills.
• Morning, evening, and some weekend availability.
• Reports directly to the owner.

Responsibilities

• Operations Leadership: scheduling, payroll, event coordination.
• Member Experience: maintain retention and CRM quality; onboarding.
• Coaching Responsibilities: conduct 1:1, small group, and team coaching.
• Systems & Technology: improve software usage and data accuracy.
• Sales Support: meet with prospects and onboard new members.
• Overall: support programming and on-site gym initiatives.

Skills

S&C Coach

Personal Trainer

Coaching Track & Field

Leadership

Education

CSCS Certification

NASM Certification

USAW Certification

ACSM Certification

USATF Running Certification

Job description

Global Human Performance in Pittsburgh, PA seeks an Operations Lead & Coach to balance strength and conditioning coaching (about 60%) with overseeing member experience, facility systems, scheduling, payroll, and scalable processes.

You will grow into a General Manager as the gym expands; responsibilities include coaching, onboarding, CRM improvements, and sales support, reporting to the owner.