Per Diem Practice Admin & Scheduling Specialist

The General Hospital Corporation; Everett (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Collaborative team

Job summary

The General Hospital Corporation in Everett, MA is seeking a Per Diem Practice Assistant II to support a busy clinic at the MGH Everett Family Care Clinic. You will handle front desk tasks, scheduling, check-in/check-out, and patient communications while maintaining accurate records.

This role does not involve direct patient care. You will train as a Super User for scheduling, registration, and billing systems, with potential to grow into more advanced duties.

Qualifications

• High School Diploma or equivalent required; experience cannot substitute.
• 2-3 years of office experience.
• Proficiency with Microsoft Office and solid understanding of office operations.
• Strong written and verbal communication skills.
• Excellent organization and time management.
• Preferred: CMAA certification.

Responsibilities

• Greet patients and manage scheduling, check-in, and check-out.
• Answer phones, help callers with routine questions, and book appointments.
• Handle messages about prior authorizations, provider questions, prescriptions, and test results.
• Process billing forms, accept co-payments, and scan documents into patient records.
• Request medical records and lab results, and keep patient files up to date.
• Manage mail and faxes, print schedules, and prepare forms and memos.
• Serve as a Super User for scheduling, registration, and billing systems, and help train others.

Skills

Communication

Organization

Time management

Multitasking

Education

High School Diploma or equivalent

CMAA Certification

Tools

Microsoft Office

Job description

The General Hospital Corporation in Everett, MA is seeking a Per Diem Practice Assistant II to support a busy clinic at the MGH Everett Family Care Clinic. You will handle front desk tasks, scheduling, check-in/check-out, and patient communications while maintaining accurate records.

This role does not involve direct patient care. You will train as a Super User for scheduling, registration, and billing systems, with potential to grow into more advanced duties.