Onsite Patient Services & Scheduling Specialist II

The General Hospital Corporation; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

The General Hospital Corporation located at 32 Fruit Street, Boston, MA, is seeking an administrative professional to support clinical operations in Mass General Brigham’s Pediatric Allergy unit. The role involves scheduling, front-desk duties, and processing patient billing within an onsite setting.

Responsibilities include greeting patients, handling calls, and maintaining records while acting as a Super User for scheduling and billing systems.

Qualifications

• High school diploma or equivalent required; CMAA preferred.
• Office suite proficiency with routine clerical tasks.
• Experience: 2-3 years in an administrative setting.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer routine inquiries.
• Handle telephones and schedule appointments.
• Process patient billing forms and scan documents to medical records.
• Accept co-payments and manage messages related to authorizations and results.
• Serve as Super User for scheduling, registration and billing systems.
• Provide training and support to others in these areas.
• May perform more complex scheduling tasks as needed.

Skills

Office Suite

Phone handling

Written communication

Reading comprehension

Time management

Organization

Education

High School Diploma or Equivalent

CMAA Credential Preferred

Tools

None

Job description

The General Hospital Corporation located at 32 Fruit Street, Boston, MA, is seeking an administrative professional to support clinical operations in Mass General Brigham’s Pediatric Allergy unit. The role involves scheduling, front-desk duties, and processing patient billing within an onsite setting.

Responsibilities include greeting patients, handling calls, and maintaining records while acting as a Super User for scheduling and billing systems.