Per Diem Patient Services Specialist

Fenway Health; Boston (MA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan with employer match

Paid holidays

Paid vacation

Job summary

Fenway Health is seeking a Per Diem Patient Services Coordinator to join the front desk team. Working under the Practice Manager, you will register patients, schedule appointments, manage patient flow, handle daily cash, and support billing tasks.

This on-call, part-time role requires reliable coverage, including Saturdays as needed. You will greet clients professionally, protect confidentiality, and collaborate with staff to ensure smooth operations in a busy healthcare setting.

Qualifications

• High school diploma or equivalent.
• Computer experience.
• Ability to work with diverse patient populations.
• Calm, patient, flexible, and understanding manner.
• Professionalism and empathy toward colleagues and patients.

Responsibilities

• Register patients and document demographic data.
• Schedule patient appointments and manage time slots.
• Verify insurance and run verifications; correct errors.
• Manage patient flow and reception duties.
• Handle daily cash collections and end-of-day audits.
• Open and close the reception area; provide coverage as needed.
• Assist with billing-related tasks.
• Coordinate with supervisor on unusual cases.

Skills

Customer service

Computer literacy

Diversity awareness

Empathy

Professionalism

Education

High school diploma

Job description

Fenway Health is seeking a Per Diem Patient Services Coordinator to join the front desk team. Working under the Practice Manager, you will register patients, schedule appointments, manage patient flow, handle daily cash, and support billing tasks.

This on-call, part-time role requires reliable coverage, including Saturdays as needed. You will greet clients professionally, protect confidentiality, and collaborate with staff to ensure smooth operations in a busy healthcare setting.