Per Diem Patient Flow Coordinator (Unit Support)

Beth Israel Lahey Health; United States; On-site; USD 23,000 - 31,000; Part time

Job summary

Beth Israel Lahey Health is seeking an Unit Coordinator to facilitate patient flow and act as a liaison between patients, visitors, and clinicians. This per diem role requires coordinating admissions, discharges, and transfers with nursing staff and admitting teams, while delivering excellent customer service in a fast-paced hospital setting.

The position supports patient care operations with shifts from 7:00 a.m.–3:30 p.m.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• Prior customer service experience.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.

Responsibilities

• Facilitates patient flow through the unit.
• Coordinates admissions with admitting, nursing staff and admission facilitator.
• Assists providers and ensures availability of needed supplies.
• Obtains and communicates information for requested tests and procedures.
• Coordinates registration process for established protocols.
• Answers patient call lights in a timely manner and responds within scope of role.
• Greets and directs patients, families, visitors and staff.
• Identifies self and provides informative, non-clinical information when requested by patients, families, staff or visitors.

Skills

Customer service

Computer basics

Web-based apps

Education

High School diploma or GED

Associate's degree preferred

Job description

Beth Israel Lahey Health is seeking an Unit Coordinator to facilitate patient flow and act as a liaison between patients, visitors, and clinicians. This per diem role requires coordinating admissions, discharges, and transfers with nursing staff and admitting teams, while delivering excellent customer service in a fast-paced hospital setting.

The position supports patient care operations with shifts from 7:00 a.m.–3:30 p.m.