Per Diem Member Services Pro - Gym Front Desk

Planet Fitness - TG3E/CM3; Butler Township (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO - Paid Time Off

Free Black Card Membership

401(K) and Roth Plans

STD, LTD, Life Insurance

Job summary

Planet Fitness is seeking a Floater/Member Services Representative on a per diem basis. You will be the first contact for members and guests, handling inquiries, memberships, and payments while promoting amenities and specials. The role emphasizes friendly, professional service and maintaining a clean, welcoming atmosphere.

The position requires on-site work, a positive attitude, and reliability. CPR/AED and tanning certifications are required within the company's timeframes, with E-Verify

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; this is not a remote position.
• Obtain CPR/AED Certification within required timeframes.
• Obtain tanning certification within company requirements.
• Must submit to a National Sex Offender Registry search.
• E-Verify participation is required for Utah locations.

Responsibilities

• Greet members and guests in a friendly, professional manner and provide excellent customer service.
• Assist with memberships, account inquiries, and billing questions.
• Process new memberships, cancellations, and payments accurately at the front desk.
• Respond to member questions and concerns promptly and inform management of issues.
• Maintain club cleanliness and ensure safety by upholding hygiene standards.

Job description

Planet Fitness is seeking a Floater/Member Services Representative on a per diem basis. You will be the first contact for members and guests, handling inquiries, memberships, and payments while promoting amenities and specials. The role emphasizes friendly, professional service and maintaining a clean, welcoming atmosphere.

The position requires on-site work, a positive attitude, and reliability. CPR/AED and tanning certifications are required within the company's timeframes, with E-Verify