Per Diem Front Desk & Member Services Associate

Planet Fitness - TG3E/CM3; Defiance (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings

Job summary

Planet Fitness - TG3E/CM3 is seeking a Floater/Member Services Representative to greet members, process memberships, and support tours and sign-ups. This is a per diem, as-needed position with no guaranteed schedule, requiring on-site presence and a commitment to a clean, welcoming club environment.

The role emphasizes outstanding customer service, handling inquiries, and maintaining club standards, including front desk operations, billing questions, and safety with CPR/AED and tanning

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; not remote.
• Excellent customer service and professional demeanor.
• CPR/AED Certification within required timeframes.
• Tanning Certification within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, sign-ups, and account inquiries.
• Process memberships, cancellations and payments at the front desk.
• Answer phones professionally and maintain club cleanliness and safety.

Skills

Customer service

Sales support

POS system

On-site work

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness - TG3E/CM3 is seeking a Floater/Member Services Representative to greet members, process memberships, and support tours and sign-ups. This is a per diem, as-needed position with no guaranteed schedule, requiring on-site presence and a commitment to a clean, welcoming club environment.

The role emphasizes outstanding customer service, handling inquiries, and maintaining club standards, including front desk operations, billing questions, and safety with CPR/AED and tanning