Per Diem Member Services Associate (On-Site)

Planet Fitness - TG3E/CM3; Morgandale (OH); On-site; USD 15,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth plans

Job summary

Planet Fitness - TG3E/CM3 is seeking a per diem Member Services Representative to greet members, handle inquiries, and process memberships on-site. The role emphasizes exceptional customer service, club cleanliness, and safety, with opportunities to upsell memberships and upgrades.

Responsibilities include front desk operations, answering phones, and assisting with account changes, billing questions, tours, and sign-ups, while maintaining a positive, professional club atmosphere.

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; not remote.
• CPR/AED certification within required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, sign-ups, and billing questions.
• Process new memberships, cancellations, and payments accurately.
• Maintain cleanliness and safety across the club floor.

Skills

Customer service

Sales & memberships

Front desk operations

Professional demeanor

Education

High school diploma or equivalent

Job description

Planet Fitness - TG3E/CM3 is seeking a per diem Member Services Representative to greet members, handle inquiries, and process memberships on-site. The role emphasizes exceptional customer service, club cleanliness, and safety, with opportunities to upsell memberships and upgrades.

Responsibilities include front desk operations, answering phones, and assisting with account changes, billing questions, tours, and sign-ups, while maintaining a positive, professional club atmosphere.