Per Diem Crisis Outreach Supervisor

mentalhealthassociation; West Orange (NJ); On-site; USD 75,000 - 85,000; Part time

Benefits offered by this job

Medical coverage

401(k) match

Paid holidays

Job summary

Mental Health Association seeks a Per Diem Crisis Outreach Supervisor for the 988 Mobile Crisis Outreach Response Team based in Essex County, NJ. The role oversees field staff, coordinates crisis response, and supports program operations on an as-needed basis.

Qualified candidates hold a Master’s in a mental health field, a professional license (LSW or LAC), two years of post-master’s experience, and a valid NJ driver’s license.

Qualifications

• Master’s degree in a mental health field (accredited).
• Licensed professional (LSW or LAC) required.
• Two years of post-master’s full-time experience in a psychiatric setting.
• Crisis experience preferred.
• Valid NJ driver’s license with good driving record.

Responsibilities

• Oversee staff development and activities of the MCORT office.
• Assist in the program’s administrative and programmatic operations (scheduling, training, orientation).
• Provide remote back up to the Mobile Crisis Outreach Response staff in the field.
• Engage with the Crisis Outreach Responder to provide higher level clinical interventions during crises.
• Provide ongoing supervision to the MCORT team including Responders and Peer Support Specialists.
• Ensure training compliance in de-escalation, mental health crisis, substance use crisis, and suicide prevention training.
• Provide education and training on data collection and reporting.
• Review 20% of MCORT reports for quality assurance.
• Collaborate to analyze data and develop reports on mobile outreach encounters and care transitions.
• Provide weekend/holiday coverage on a rotating basis for 24/7 access.
• Maintain records and attend regularly scheduled meetings.
• Record keeping as required by funding sources and accreditation agencies.
• Other duties as assigned.

Skills

Crisis outreach

Crisis de-escalation

Collaboration with providers

NJ driver’s license

Education

Master's degree in mental health field

Job description

The Mental Health Association is seeking Per DiemCrisis Outreach Supervisorsfor our new program,988 Mobile Crisis Outreach Team, operating out of the EssexCounty location.

The 988 Mobile Crisis Outreach Responseprogram will respond to adults (18 and above) in nonlife-threatening situations who have contacted the 988 Suicide and Crisis Lifeline. The Mobile Crisis Outreach Responseprogram (MCORT) responds 24 hours a day, seven days a week, every day of the year, to nonlife-threatening mental health, substance use or suicidal crises in the community. MCORT will work in coordination with the 988 Suicide and Crisis Lifeline crisis centers. (The 988 Suicide and Crisis Lifeline was formerly the National Suicide Prevention Lifeline.) MCORT is to be comprised of a two-person team in the field under remote supervision by a third professional from a centralized location.Shifts are on an as-needed basis for this position.Specifically seeking holiday and weekend coverage.

Qualified applicants for the position of Per DiemCrisis Outreach Supervisorwill have, at minimum:

• A Master’s Degree in a mental health related field from an accredited institution, a professional license (LSW, LAC) and two years of post-master’s full time equivalent professional experience in a psychiatric setting required.
• A professionalwith experience in a crisis setting ispreferred.
• A valid NJ driver’s license and a good driving record.
• The ability to provide effective crisis response and de-escalation as related to community mental health in the community. Able to collaborate effectively with community providers and 988 managing entity.
• Knowledge of Hudson County resources are helpful.

Responsibilities:

• Under the direction of the Program Director, the Crisis Outreach Supervisor oversees staff development and activities of the MCORT office.
• Assistthe Program Director in the development of the program’s administrative and programmatic operations which includes staff scheduling, training and orientation.
• Provideremote back up to the Mobile Crisis Outreach Response staff in the field.
• Engagewith the Crisis Outreach Responder, when necessary, to provide higher level clinical services which includes assessing and determining the most appropriate interventions during a crisis outreach.
• Provide ongoing supervision to the MCORT team including Crisis Outreach Responders and Peer Support Specialists.
• Ensuretraining compliance for the MCORT in the following areas: de-escalation, mental health crisis, substance use crisis, and suicide prevention/education training.
• Provide education and training to staff on data collection and reporting.
• Review and sign off on at least 20% of Mobile Crisis Outreach Response reports for quality assurance purposes.
• Collaborate with the Program Director to analyze data an develop reports on mobile outreach encounters, their resolution, and appropriate transition of care for the individuals served.
• Provide weekend/holiday coverage on a rotating basis for 24 hour/7 day access to services.
• Record keeping, reports, and documentation in accordance with program requirements.
• Attendregularly scheduled meetings: supervision, agency meetings, and training(s) as assigned.
• Record keeping as required by funding sources through the electronic clinical record software, and/or accreditation agencies as required.
• Other duties as assigned by Program Director.

Base Hourly Rate: $38.46

Reports to: Program Director – 988 Mobile Crisis Outreach Response Team.

#High

• Fully paid medical coverage for eligible staff.
• Generous 401(k) match.
• Plentiful Paid Holidays, Vacation, Personal and Sick time.

MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

EEO/AA M/F/M/V/D

Employee Rights under the FMLA