Master Level Supervisor | 988 Mobile Crisis Outreach

Collaborative Support Programs of NJ; Newark (NJ); On-site; USD 60,000 - 80,000; Part time

Benefits offered by this job

Medical benefits

Free dental coverage

Free vision coverage

Paid time off (PTO)

11 Holidays

Job summary

An organization providing mental health services in Newark, NJ is seeking a Master Level Supervisor to oversee Mobile Crisis Outreach Response Teams. The ideal candidate should possess a Master's degree in a mental health discipline and have at least one year of supervisory experience. Responsibilities include managing staff, reviewing care plans, and providing clinical consultation. Exceptional leadership and communication skills are essential. Benefits include medical and dental coverage, PTO, and a flexible schedule.

Qualifications

• Master's degree required.
• 1+ years of supervisory experience preferred.
• Proficient in MS Office products.
• Ability to work effectively under pressure.
• Exceptional writing and assessment skills.
• Ability to analyze processes and develop solutions.

Responsibilities

• Oversee Mobile Crisis Outreach Response Teams in Union county.
• Manage and supervise direct care staff.
• Review care plans for clinical support.
• Evaluate staff productivity and documentation.
• Provide on-call clinical consultation.
• Work with community referral sources for case management.

Skills

Crisis management

Leadership

Communication skills

Conflict resolution

Writing and assessment

MS Office proficiency

Bilingual skills

Education

Master's degree in a mental health related discipline

Job description

Description

The Master Level Supervisor will oversee the Mobile Crisis Outreach Response Teams (MCORT) in Union county. The team will consist of Peer Support Specialists & Bachelor's Level Crisis Counselors. This position involves progress note review, crisis response decision making, technical assistance provision, and continuous staff development.

MCORT provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Calls are dispatched through the 988 Suicide Crisis Lifeline Call Center. Mobile Crisis Outreach Teams will be available to help individuals de-escalate their crisis and access needed resources.

Highlights

• Manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues.
• Review individual care plans developed by the staff to ensure that the appropriate level of care is being utilized and that the treatment plan is clinically supported.
• Evaluate staff productivity, documentation of service delivery and billing.
• Be available for on-call clinical consultation or in-person case reviews with to determine the most appropriate intervention or if a higher level of care is necessary.
• Provide consultation, training, and technical assistance as needed and clinical oversight for day-to-day operations.
• Work with community referral sources and stabilization provider networks regarding case management and linkages to stabilization and aftercare services.

Benefit Eligible (Medical, free DMO dental & free vision) including PTO & 11 Holidays

Hours: 30 Hours Per Week

Schedule: Friday-Sunday: 5am-3:30pm

Requirements

• MUST have a Master's degree in a mental health related discipline.
• MUST have a valid NJ Driver’s License with acceptable driving record.
• 1+ years of supervisory experience preferred.
• Proficient in MS Office products.
• Ability to work effectively under pressure and manage crises.
• Exceptional writing and assessment skills.
• Ability to analyze processes and information, identify problems and trends and develop effective solutions and strategies.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Ability to make and maintain contacts and positive relationships with individuals who receive or have received mental health and/or substance abuse services.
• Ability to work with individuals with mental illness in a caring and professional manner.
• Bilingual skills are a plus!
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.