Per Diem Clinic Front Desk & Admin Assistant

massgeneralbrigham; Dover (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

Wentworth-Douglass Hospital is seeking a flexible, team-oriented per-diem Clinic/Practice Assistant to join the front desk team in Dover, NH. This role supports Endocrinology and may assist Thoracic Surgery and other specialties as staffing needs arise, primarily during daytime hours.

The position emphasizes administrative support, patient scheduling, check-in/out duties, and coordinating with clinical staff to ensure a high-quality patient experience in a busy outpatient setting.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0-1 year preferred.
• Excellent customer service and communication.

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print schedules.
• Process patient billing forms and scan documents to patient medical records.
• Call for patient records and lab results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc.
• May assist with co-pay collection and prior authorizations.

Skills

Customer service

Multitasking

Front desk

Education

High School Diploma or Equivalent

Job description

Wentworth-Douglass Hospital is seeking a flexible, team-oriented per-diem Clinic/Practice Assistant to join the front desk team in Dover, NH. This role supports Endocrinology and may assist Thoracic Surgery and other specialties as staffing needs arise, primarily during daytime hours.

The position emphasizes administrative support, patient scheduling, check-in/out duties, and coordinating with clinical staff to ensure a high-quality patient experience in a busy outpatient setting.