Cardiology Clinic Support Specialist

1810 Wentworth-Douglass Hospital; Dover (NH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Savings

Paid Time Off

Tuition Assistance

Professional Development

Onsite Work Location

Job summary

1810 Wentworth-Douglass Hospital in Dover, NH is seeking a full-time Clinic/Practice Assistant to support our cardiology practice. The role runs Monday–Friday, 8:30 a.m. to 5:00 p.m., based at 19 Old Rollinsford Road with a secondary site in Portsmouth.

You will greet patients, answer calls, schedule appointments, process referrals and orders, manage records, and support check-in/check-out while ensuring a welcoming, high-quality patient experience.

Qualifications

• High school diploma or equivalent required.
• 0-1 year of healthcare office experience preferred.
• Proficiency with Microsoft Office applications.
• Knowledge of general office operations, including filing, copying, scanning, printing, and faxing.
• Ability to manage phone systems and handle routine calls.
• Strong written and verbal communication skills; accurate note-taking.

Responsibilities

• Greet and assist patients, creating a warm, professional first impression.
• Answer incoming calls, respond to routine inquiries, take messages, and route calls.
• Schedule patient appointments and support check-in/check-out processes.
• Process referrals, diagnostic orders, lab orders, patient forms, and billing documents.
• Monitor patient flow and assist with efficient practice operations.
• Assist with prior authorizations, provider questions, prescription refills, and test result communications.
• Support leadership, clinicians, and peers with daily operational needs.

Skills

Microsoft Office

Phone system management

Written & verbal communication

Organization & time management

Customer service mindset

Document handling

Scheduling

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

1810 Wentworth-Douglass Hospital in Dover, NH is seeking a full-time Clinic/Practice Assistant to support our cardiology practice. The role runs Monday–Friday, 8:30 a.m. to 5:00 p.m., based at 19 Old Rollinsford Road with a secondary site in Portsmouth.

You will greet patients, answer calls, schedule appointments, process referrals and orders, manage records, and support check-in/check-out while ensuring a welcoming, high-quality patient experience.