Women’s Health Clinic Assistant: Patient Care & Admin

Wentworth-Douglass Physician Corporation; Dover (NH); On-site; USD 37,000 - 48,000; Full time

Job summary

Wentworth-Douglass Physician Corporation in Dover, NH, is seeking a Clinic/Practice Assistant to support daily administrative and clinical operations in a high-volume outpatient setting. You will schedule appointments, welcome patients, and coordinate check-in/check-out while assisting leadership and clinicians.

The role requires a high school diploma or equivalent and up to one year of healthcare office experience, plus strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Up to one year of healthcare office experience required.
• Basic proficiency with Microsoft Office applications.
• Knowledge of office procedures, including filing, copying, scanning, printing, and faxing.
• Ability to use a phone system, manage non-routine calls, and resolve routine issues appropriately.
• Clear and effective verbal and written communication skills, including composing and editing emails, memos, and letters and taking complete, accurate messages.
• Strong organization and time-management skills, with the ability to manage multiple tasks, follow established protocols, and work effectively within systems.

Responsibilities

• Perform routine administrative and clerical duties that support the clinical service and physician practice.
• Schedule patient appointments and maintain accurate appointment records.
• Welcome and assist patients throughout their visit.
• Answer incoming calls, respond to routine questions, take messages, and route inquiries appropriately.
• Support check-in, check-out, patient flow, and waiting room activity.
• Process referrals, diagnostic and laboratory orders, prior authorizations, and registration information.
• File and scan documents, print schedules, and maintain patient records.
• Obtain medical records and laboratory test results.
• Process patient billing forms and, when required, accept co-payments.
• Open and distribute mail and faxes, and prepare forms, records, schedules, and memos as directed.
• Provide general support to practice leadership, clinicians, and colleagues.

Skills

Healthcare office experience

Microsoft Office

Phone system usage

Verbal communication

Written communication

Organization

Time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Wentworth-Douglass Physician Corporation in Dover, NH, is seeking a Clinic/Practice Assistant to support daily administrative and clinical operations in a high-volume outpatient setting. You will schedule appointments, welcome patients, and coordinate check-in/check-out while assisting leadership and clinicians.

The role requires a high school diploma or equivalent and up to one year of healthcare office experience, plus strong communication and organizational skills.