Per Diem Clinic & Admin Support Specialist

Mass General Brigham; Amherst (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham is seeking a per diem Clinic/Practice Assistant to support administrative and clinical operations across multiple Pioneer Valley locations, including Amherst. The role requires strong front-office skills, patient scheduling, and coordination with care teams.

The position is onsite with flexible days, typically Monday through Friday, and involves cross-coverage to cover gaps due to staffing fluctuations. Prior healthcare office experience is preferred.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0-1 year required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a per diem Clinic/Practice Assistant to support administrative and clinical operations across multiple Pioneer Valley locations, including Amherst. The role requires strong front-office skills, patient scheduling, and coordination with care teams.

The position is onsite with flexible days, typically Monday through Friday, and involves cross-coverage to cover gaps due to staffing fluctuations. Prior healthcare office experience is preferred.