Clinic Front Desk & Admin Specialist

Mass General Brigham; Amherst (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional开发?

Job summary

Mass General Brigham is seeking a full-time Clinic/Practice Assistant for its Amherst Family Medicine team in Amherst, MA. This front desk role supports patient-centered care and involves administrative and clinical tasks with training provided as needed.

Responsibilities include scheduling, check-in/out, and handling patient communications, while using scheduling and billing systems. A positive attitude, strong communication, and willingness to learn are essential in a fast-paced,

Qualifications

• High School Diploma or equivalent required.
• Previous healthcare experience is a plus but not required; training provided.
• Must have strong communication and customer service skills.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.

Skills

Customer service

Communication skills

Scheduling software

Office administration

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Registration systems

Billing systems

Job description

Mass General Brigham is seeking a full-time Clinic/Practice Assistant for its Amherst Family Medicine team in Amherst, MA. This front desk role supports patient-centered care and involves administrative and clinical tasks with training provided as needed.

Responsibilities include scheduling, check-in/out, and handling patient communications, while using scheduling and billing systems. A positive attitude, strong communication, and willingness to learn are essential in a fast-paced,