Per Diem Clinic Assistant — Flexible Shifts & Growth

1920 Mass General Brigham Medical Group Western Massachusetts, Inc.; Amherst (MA); On-site; USD 24,000 - 32,000; Part time

Job summary

Mass General Brigham is seeking a per diem Clinic/Practice Assistant to support administrative and clinical operations across Pioneer Valley practices. The role includes scheduling, check-in/check-out, and basic patient intake under close supervision, with flexibility to cover varied sites such as Amherst, Northampton, Belchertown, and other towns.

Qualifications: High School Diploma or Equivalent required; 0–1 year healthcare office experience preferred.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience healthcare office experience 0-1 year required.
• Remote Type Onsite Work Location 170 University Drive Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.71 - $23.20/Hourly Grade 2

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and responds to any needs for information.
• Assists in patient flow processes.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a per diem Clinic/Practice Assistant to support administrative and clinical operations across Pioneer Valley practices. The role includes scheduling, check-in/check-out, and basic patient intake under close supervision, with flexibility to cover varied sites such as Amherst, Northampton, Belchertown, and other towns.

Qualifications: High School Diploma or Equivalent required; 0–1 year healthcare office experience preferred.