People Success Analyst - HR Data & Manager Enablement

Cocoon; Atlanta (GA); Hybrid; USD 64,000 - 107,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Life and disability insurance

401(k) savings plan

Employee stock purchase plan

11 company holidays + PTO

Job summary

TriNet is seeking a People Success Analyst to collaborate with people managers and the People Team, tackling workplace issues and driving HR initiatives. You’ll be the initial contact for focus areas such as policy compliance, manager enablement, and colleague relations within a centralized People Success model.

You’ll gain hands-on HR experience across multiple areas, applying judgment, documentation rigor, and confidentiality in a fast-paced environment.

Qualifications

• Bachelor's Degree in Human Resources or related field preferred or equivalent education and experience.
• Typically 2+ years experience in Human Resources or related work functions required.
• Experience using case management or service request systems (Oracle or similar) and maintaining accurate data.

Responsibilities

• Serve as a trusted first point of contact for people-related requests, managing service requests through the People Platform and other channels.
• Assess risk and complexity to provide direct consultation or triage/escalation of high-risk matters.
• Guide managers to resources and coordinate with People Success teammates when deeper expertise is needed.
• Identify trends and risks in data and create quarterly/ad hoc reports and training materials.
• Maintain People Success SharePoint and content libraries with version control and audit-ready documentation.
• Handle sensitive employee information with confidentiality.
• Perform other duties as assigned and comply with policies.

Skills

Strong communication

Attention to detail

Team collaboration

Judgement and discretion

Problem solving

Cross-functional partnership

Data visualization

Education

Bachelor's Degree in HR or related field

Equivalent education and experience

Tools

Oracle

Excel

PowerPoint

SharePoint

Job description

TriNet is seeking a People Success Analyst to collaborate with people managers and the People Team, tackling workplace issues and driving HR initiatives. You’ll be the initial contact for focus areas such as policy compliance, manager enablement, and colleague relations within a centralized People Success model.

You’ll gain hands-on HR experience across multiple areas, applying judgment, documentation rigor, and confidentiality in a fast-paced environment.