People Services Advisor — Employee Lifecycle & Policy

RS Group; United States; A distancia; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

RS Group is seeking a People Services Advisor to support employees and managers across the lifecycle. You will provide expert advice on People policies and processes and help deliver a consistent, positive employee experience while supporting continuous improvement within People.

You will handle employee queries, manage lifecycle activities (contracts, leave, visa), maintain records, and collaborate with Payroll and business teams to deliver an excellent service.

Formación

• Experience in an HR/People Advisory or People Services role.
• Strong knowledge of employee lifecycle processes and People policies.
• Ability to manage complex queries and provide practical guidance.
• Strong communication, problem-solving, and stakeholder management skills.
• Excellent attention to detail and ability to handle confidential information.

Responsabilidades

• Provide advice and support to employees and managers on People-related queries.
• Manage employee lifecycle activities, including contractual changes, leave requests, and visa-related processes.
• Handle complex cases, ensuring policies are applied consistently and compliantly.
• Maintain accurate employee records and support audit and compliance activities.
• Collaborate with People, Payroll, and business teams to deliver an excellent service.
• Contribute to process improvements and People projects.

Conocimientos

HR advisory

Lifecycle management

Policy knowledge

Communication

Confidentiality

Descripción del empleo

RS Group is seeking a People Services Advisor to support employees and managers across the lifecycle. You will provide expert advice on People policies and processes and help deliver a consistent, positive employee experience while supporting continuous improvement within People.

You will handle employee queries, manage lifecycle activities (contracts, leave, visa), maintain records, and collaborate with Payroll and business teams to deliver an excellent service.