People Shared Services Adviser

RS Group; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

RS Group is seeking a People Services Advisor to support employees and managers across the lifecycle. You will provide expert advice on People policies and processes and help deliver a consistent, positive employee experience while supporting continuous improvement within People.

You will handle employee queries, manage lifecycle activities (contracts, leave, visa), maintain records, and collaborate with Payroll and business teams to deliver an excellent service.

Qualifications

• Experience in an HR/People Advisory or People Services role.
• Strong knowledge of employee lifecycle processes and People policies.
• Ability to manage complex queries and provide practical guidance.
• Strong communication, problem-solving, and stakeholder management skills.
• Excellent attention to detail and ability to handle confidential information.

Responsibilities

• Provide advice and support to employees and managers on People-related queries.
• Manage employee lifecycle activities, including contractual changes, leave requests, and visa-related processes.
• Handle complex cases, ensuring policies are applied consistently and compliantly.
• Maintain accurate employee records and support audit and compliance activities.
• Collaborate with People, Payroll, and business teams to deliver an excellent service.
• Contribute to process improvements and People projects.

Skills

HR advisory

Lifecycle management

Policy knowledge

Communication

Confidentiality

Job description

We're looking for a People Services Advisor to support employees and managers across the employee lifecycle. You'll provide expert advice on People policies and processes, manage a range of employee queries and lifecycle activities, and help deliver a consistent, positive employee experience while supporting continuous improvement within the People function.

Responsibilities

• Provide advice and support to employees and managers on People-related queries.
• Manage employee lifecycle activities, including contractual changes, leave requests, and visa-related processes.
• Handle complex cases, ensuring policies are applied consistently and compliantly.
• Maintain accurate employee records and support audit and compliance activities.
• Collaborate with People, Payroll, and business teams to deliver an excellent service.
• Contribute to process improvements and People projects.

Qualifications

• Experience in an HR/People Advisory or People Services role.
• Strong knowledge of employee lifecycle processes and People policies.
• Ability to manage complex queries and provide practical guidance.
• Strong communication, problem-solving, and stakeholder management skills.
• Excellent attention to detail and ability to handle confidential information.

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values - We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values