People & Payroll Operations Generalist

Employee Relations Associates, Inc.; Monroe, Northern (NC, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Employee Relations Associates, Inc. is seeking an experienced HR Generalist who will be the primary point of contact for employees on payroll, benefits, and HR policies. You will own end-to-end payroll processing in Paylocity and support the full employee lifecycle from onboarding through employee relations and benefits administration.

The role requires balancing daily HR operations with opportunities to improve HR systems, reports, and strategic programs in collaboration with leadership.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field, or equivalent experience.
• 3+ years HR generalist experience, including hands-on payroll processing.
• Experience with Paylocity or a comparable payroll/HRIS platform.
• Working knowledge of FLSA, FMLA, ADA, and state-specific regulations.
• Strong interpersonal skills with the ability to handle sensitive matters with discretion and professionalism.
• High attention to detail and strong organizational skills.
• Proficiency in Excel.

Responsibilities

• Process bi-weekly payroll in Paylocity accurately and on time, including new hires, terminations, pay changes, deductions, and garnishments.
• Audit payroll data, reconcile discrepancies, and resolve employee pay questions promptly.
• Maintain payroll records and ensure compliance with federal, state, and local wage and hour regulations.
• Serve as the first point of contact for employee questions related to payroll, benefits, policies, and general HR matters.
• Maintain accurate employee records and personnel files in the HRIS.
• Prepare HR reports and data as requested by leadership.
• Address employee concerns and provide guidance to both employees and managers on workplace issues, policies, and best practices.
• Support investigations, documentation, and resolution of employee relations matters in a fair, consistent, and confidential manner.
• Manage the onboarding process from offer acceptance through the first days of employment, ensuring a smooth transition for new hires.
• Lead new hire orientation, introducing employees to company policies, benefits, systems, and culture.
• Coordinate benefits administration, including open enrollment, new hire and life event enrollments, and carrier/vendor communications.
• Assist employees with benefits questions and claims resolution.
• Develop and deliver clear communications about benefits offerings and changes.
• Support HRIS administration and system projects in partnership with internal stakeholders, including data management, reporting, and process optimization.
• Identify opportunities to streamline HR processes and improve operational efficiency.
• Develop and deliver training on HR topics such as new systems, benefits programs, and performance management.
• Support managers in performance management processes and cycles.
• Collaborate with cross-functional teams to address organizational needs.
• Participate in strategic planning discussions and contribute to HR initiatives aligned with business objectives.

Skills

HR Generalist

Interpersonal skills

Attention to detail

Discretion and professionalism

Excel proficiency

Education

Bachelor's degree in HR or related field

Equivalent experience

Tools

Paylocity

HRIS

Microsoft Office

Job description

Employee Relations Associates, Inc. is seeking an experienced HR Generalist who will be the primary point of contact for employees on payroll, benefits, and HR policies. You will own end-to-end payroll processing in Paylocity and support the full employee lifecycle from onboarding through employee relations and benefits administration.

The role requires balancing daily HR operations with opportunities to improve HR systems, reports, and strategic programs in collaboration with leadership.