People Ops Advisor: Onboarding & Employee Experience

Millennium; New York (NY); On-site; USD 70,000 - 160,000; Full time

Job summary

Millennium is a global diversified alternative investment firm seeking an HR professional to support onboarding and employee lifecycle processes in New York. The role emphasizes a high-impact, service-oriented approach within a collaborative People Services team.

The candidate should have a Bachelor's degree and 3–5 years in HR or event coordination, with strong organizational skills and discretion. Workday experience and financial services exposure are a plus; MS Office proficiency is expected.

Qualifications

• Bachelor’s degree and 3-5 years of professional experience in an HR function or in an event coordination role with program or event management experience.
• Ability to prioritize effectively in a fast-paced, high-pressure environment, with a strong sense of urgency and excellent time management.
• Strong attention to detail, sound judgment, and a high level of ownership over the quality and accuracy of your work.
• Professional, service-oriented communication skills, with the ability to build credibility and manage stakeholders effectively.
• Collaborative approach and willingness to support others, balanced with the ability to work independently and execute reliably.
• Ability to handle sensitive information with a high degree of discretion and confidentiality.
• Continuous improvement mindset, with the ability to support transformation efforts and contribute to more effective processes.
• Experience with new hire onboarding and HRIS platforms, including Workday, is preferred; experience in financial services, process improvement, and Microsoft Office applications is a plus.

Responsibilities

• Serve as a trusted advisor to employees and managers, providing guidance on HR policies, processes, and employee lifecycle matters while delivering a high-quality employee experience.
• Lead the coordination and facilitation of New Hire Orientation, ensuring a seamless, engaging, and compliant onboarding experience for new hires.
• Provide proactive, high-touch support to employees throughout onboarding and beyond, managing inquiries and cases with professionalism, empathy, and accountability.
• Act as a Tier 2 escalation point for complex employee questions and issues, using sound judgment and HR expertise to identify solutions and drive resolution.
• Build strong partnerships across the business and with key stakeholders, including Legal, Immigration, Information Technology, Talent Acquisition, and Payroll, to support employee needs and business priorities.
• Maintain accurate employee records and case documentation, ensuring data integrity, consistency, and compliance across Workday and other HR systems.
• Analyze trends in employee inquiries and operational processes to identify opportunities to improve service delivery, increase efficiency, and enhance the employee experience.
• Champion a service-oriented approach, balancing employee advocacy with business needs while maintaining discretion and confidentiality, and collaborate across the People Services and People Partnering functions to deliver seamless employee support as business needs and priorities evolve.

Skills

HR policies guidance

New hire onboarding

Workday HRIS

Stakeholder management

Problem solving

Education

Bachelor's degree

Tools

Workday

MS Office

Job description

Millennium is a global diversified alternative investment firm seeking an HR professional to support onboarding and employee lifecycle processes in New York. The role emphasizes a high-impact, service-oriented approach within a collaborative People Services team.

The candidate should have a Bachelor's degree and 3–5 years in HR or event coordination, with strong organizational skills and discretion. Workday experience and financial services exposure are a plus; MS Office proficiency is expected.