People Operations Lead — Compliance & Growth (Remote)

Flourish Health; Louisiana; Remote; USD 80,000 - 94,000; Full time

Benefits offered by this job

401(k) matching

Home Office Stipend

Paid Time Off

Medical, Dental, and Vision Insurance

Job summary

Flourish Health is seeking a Senior Manager of People Operations to lead and grow our People Ops team. You will oversee employee relations, benefits, HRIS, leave administration, and multi-state compliance, providing strategic leadership and hands-on execution across our remote organization.

You will manage a team of HR professionals, drive process improvements, and partner with leadership to scale HR operations in a mission-driven health care environment focused on mental health impact.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 8+ years of progressive experience in People Operations or HR, with at least 3 years in a people management role
• Extensive experience managing complex employee relations matters, including disciplinary actions, investigations, and terminations
• Expert knowledge of FMLA, ADA, and other leave management programs
• Deep expertise in multi-state employment law compliance and risk management
• Demonstrated success scaling HR operations in a growing organization (mid-size to large company experience preferred)
• Exceptional judgment, discretion, and ability to handle highly sensitive and confidential matters

Responsibilities

• Lead and develop a team of HR professionals, providing coaching, mentorship, and performance management
• Build and scale the People Ops function to support organizational growth and health
• Be consistently hands-on while strategically delegating and training team members to take ownership of key functions as the team expands
• Foster a culture of continuous improvement, regularly assessing and optimizing People Ops processes and systems
• Oversee benefits administration across multiple organizations, ensuring competitive and compliant offerings
• Oversee HRIS and ATS administration, ensuring data integrity and system optimization
• Develop and track key People Ops metrics to inform strategic decisions
• Ensure accurate and compliant employee records and documentation across all systems

Job description

Flourish Health is seeking a Senior Manager of People Operations to lead and grow our People Ops team. You will oversee employee relations, benefits, HRIS, leave administration, and multi-state compliance, providing strategic leadership and hands-on execution across our remote organization.

You will manage a team of HR professionals, drive process improvements, and partner with leadership to scale HR operations in a mission-driven health care environment focused on mental health impact.