People Operations Generalist

Ladders; San Francisco (CA); On-site; USD 275,000 - 325,000; Full time

Benefits offered by this job

Health insurance

Unlimited PTO

Parental leave

Relocation support

Visa sponsorship

Job summary

Ladders in San Francisco, CA is seeking a People Operations Generalist to own core people operations across the employee lifecycle, focusing on compliance, systems, and employee experience. You will partner with legal, payroll, and cross-functional teams to build scalable HR infrastructure in a fast-moving environment.

The role emphasizes immigration support for international hires, evaluating HRIS and payroll needs, administering benefits, and creating self-service resources to guide staff.

Qualifications

• 5-7 years of HR/people operations experience across the employee lifecycle.
• Strong knowledge of I-9 and employment compliance.
• Experience handling immigration processes with legal counsel.
• Hands-on with HRIS platforms such as Rippling or Workday.

Responsibilities

• Manage the employee lifecycle from onboarding to training completion.
• Develop and maintain compliance systems for employment laws and practices.
• Handle immigration processes for international hires with legal collaboration.
• Design programs to strengthen culture and employee engagement.
• Evaluate HRIS and payroll systems and adapt to business needs.
• Administer benefits and clearly communicate offerings.
• Create self-service resources to support consistent guidance.
• Partner with departments to streamline people operations.

Skills

HR operations

I-9 compliance

Immigration processes

Policy communication

Tools

HRIS (Rippling)

HRIS (Workday)

Job description

For our client, we are seeking a People Operations Generalist to join the team of a leader in the Information Technology space.

This role will own core people operations processes across the employee lifecycle, with a strong focus on compliance, systems, and employee experience. The ideal candidate will help build scalable HR infrastructure in a fast-moving environment while partnering closely with legal, payroll, and cross-functional teams. This is an opportunity to shape consistent support, streamlined processes, and a high-quality experience for employees as the organization grows.

Location: San Francisco, CA

Compensation: $275,000 – $325,000 annually

Responsibilities

• Manage the employee lifecycle from onboarding through training completion
• Develop and maintain compliance systems for employment laws and practices
• Handle immigration processes for international hires and support visa cases in collaboration with legal counsel
• Design and implement programs that strengthen company culture and employee engagement
• Evaluate and maintain HRIS and payroll systems while adapting to changing business needs
• Administer employee benefits and communicate offerings clearly to employees
• Create documentation and self-service resources to support consistent employee guidance
• Partner with departments across the organization to streamline people operations

Qualifications

• 5-7 years of HR operations or people operations experience
• Strong understanding of I-9 requirements and employment compliance regulations
• Experience managing immigration processes in collaboration with legal counsel
• Hands-on familiarity with HRIS platforms such as Rippling or Workday
• Exceptional attention to detail with a knack for system design
• Ability to thrive in ambiguous, fast-paced environments
• Excellent written communication skills for simplifying complex policies

Benefits

• Generous health, dental, and vision insurance
• Unlimited paid time off (PTO)
• Paid parental leave
• Relocation support for new hires
• Sponsorship for U.S. work visas

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.