People Operations Specialist

Certexamdb; Santa Monica (CA); Hybrid; USD 62,500 - 80,000; Full time

Benefits offered by this job

Flexible vacation and paid time off

Employer-matched 401(k) plan

Competitive benefits package

Job summary

Certexamdb is seeking a People Operations Specialist to work in a hybrid capacity, contributing to day-to-day HR operations. This early-career position requires strong attention to detail and the ability to manage data integrity within HR systems.

The ideal candidate will assist with employee lifecycle processes, support compliance initiatives, and provide Tier 1 assistance in a fast-paced environment. A competitive salary and benefits package are included.

Qualifications

• Exceptional attention to detail and ability to identify data quality issues.
• Strong written and verbal communication skills with focus on empathy.
• Experience with HR operations or related operational roles.

Responsibilities

• Manage end-to-end data entry for employee lifecycle changes.
• Provide Tier 1 employee support through the HRIS helpdesk inbox.
• Conduct audits across HR systems to ensure data accuracy.

Skills

Attention to detail

HRIS platforms familiarity

Proficiency in spreadsheets

Communication skills

Education

0-2 years of experience in HR or operations

Tools

ADP Workforce Now

BambooHR

Job description

Job Overview

We offer a hybrid work environment. Most U.S.-based positions can also be performed remotely. ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. As a People Operations Specialist, you will run the day-to-day engine of the People Operations team, focusing heavily on data auditing, system data entry, and providing administrative support across HR operations, HR technology, compliance, and immigration. This early‑career role is designed for someone who thrives on structure, accuracy, and operational excellence. Operating primarily through established Standard Operating Procedures (SOPs), you will help ensure strong data integrity and consistent operational execution across daily People workflows. You will serve as a dependable executor and clear communicator, helping employees navigate established people practices and answering procedural questions with accuracy and care.

Key Responsibilities

HRIS administration & data management: Own end‑to‑end data entry for employee lifecycle changes, including new hire profile creation, contractor onboarding, manager changes, role/department updates, compensation changes, promotions/demotions, unemployment claims, and offboarding.

Tier 1 employee support: Monitor and respond to incoming inquiries through the HRIS helpdesk inbox, providing clear, accurate guidance for standard employee questions.

HR tech troubleshooting: Act as the first line of support for Tier 1 issues across HR systems (including ADP, Culture Amp, Bonusly, Pave, and other internal tools).

Data integrity & auditing: Conduct daily, weekly, and monthly audits across HR systems to ensure high levels of data accuracy and integrity.

Compliance & internal audit support: Assist with administrative verification for compliance and internal audit testing; support monitoring, tracking, and remediation of compliance‑related actions in partnership with internal stakeholders.

Regulatory reporting support: Assist in gathering and validating data for annual compliance reporting, including EEO‑1 and California Pay Data reporting.

Immigration & work authorization support: Manage and update U.S. employment authorization documentation (I‑9s) and support transactional components of immigrant and non‑immigrant visa processes in partnership with internal teams.

Employee recognition administration: Support foundational inquiries and administrative tasks related to Bonusly and employee recognition programs.

Minimum Qualifications

• 0-2 years of experience in HR operations, HR administration, data entry, or a related operational role (internship experience accepted).
• Ability to work in office 3 days per week at one of our locations in Santa Monica, CA or Phoenix, AZ.
• Exceptional attention to detail. Ability to identify inconsistencies, discrepancies, and data quality issues.
• Strong affinity for systems and technology, with exposure to HRIS platforms (e.g., ADP Workforce Now, BambooHR) or similar tools preferred.
• Proficiency with spreadsheets (Google Sheets/Excel) for tracking, validation, and data organization.
• Ability to operate in a fast‑paced environment where accuracy directly impacts payroll, compliance, and employee experience.
• High level of integrity and strict commitment to handling sensitive employee information.
• Strong written and verbal communication skills with a focus on empathy, clarity, and employee support.

Preferred Qualifications

• Familiarity with HRIS platforms such as ADP Workforce Now, BambooHR, Workday, or similar systems.
• Exposure to HR compliance processes, I‑9 administration, or immigration support workflows.
• Experience supporting shared inboxes, helpdesk queues, or operational support functions.
• Comfort with basic HR tech troubleshooting and employee systems support.
• Interest in building a long‑term career in People Operations, HR, or Employee Experience.

Benefits and Compensation

Competitive salary (U.S. base pay $62,500–$80,000). Base salary may be accompanied by equity, bonuses, commissions, or other forms of compensation as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. Competitive benefits package. Flexible vacation and paid time off. Employer‑matched 401(k) plan. Hybrid position with an expectation of three days per week onsite.

Equal Opportunity Employer

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetics.

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