People Operations Specialist

Fireworks AI; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Fireworks AI is seeking a hands-on People Operations Specialist to keep our day-to-day people operations running smoothly. You will work with HRBP, People Ops, Recruiting, and Immigration to ensure smooth onboarding, accurate data, and prompt employee answers.

This early-career-friendly role offers breadth across HRIS, onboarding, contractor operations, immigration support, documentation, and recognition, with real ownership in each area as our team grows.

Qualifications

• Ability to manage day-to-day HR operations across multiple workstreams.
• Strong project management and attention to detail in a fast-growing company.
• Experience with HRIS data integrity and onboarding processes.
• Experience supporting immigration cases (H-1B, TN, O-1, green cards, or similar).
• Excellent written and verbal communication and discretion handling confidential info.

Responsibilities

• Maintain and audit HRIS data, including approvals and reporting.
• Coordinate end-to-end onboarding for new hires and IT provisioning.
• Manage contractor lifecycle from onboarding to offboarding and records.
• Support immigration case processing and keep timelines.
• Maintain internal HR wiki and update processes.
• Support the recognition program logistics and cadence.

Skills

Highly organized

Strong communication

Discretion

HRIS (Rippling)

Startup experience

Immigration support

Tools

HRIS software

Job description

We’re looking for a hands-on People Operations Specialist to join our People team and keep our day-to-day people operations running smoothly

You’ll work side by side with the broader HR team — HRBP, People Ops, Recruiting, and Immigration — to make sure the many moving pieces of a fast-growing company land cleanly: new hires onboard without a hitch, our systems and data stay accurate, and employees get quick, clear answers when they have questions

This role is ideal for someone early in their HR career who wants breadth

You’ll touch HRIS, onboarding, contractor operations, immigration support, internal documentation, and employee recognition — and you’ll get real ownership in each area

We’re looking for someone who’s highly organized, comfortable shifting priorities, and able to unblock themselves and keep things moving without waiting to be told how

HRIS & Data Integrity

• Own day-to-day updates in our HRIS — start date changes, title and job detail adjustments, reporting line changes, and other employee record maintenance
• Run regular internal data audits to catch and correct discrepancies before they become downstream problems for payroll, benefits, or reporting
• Partner with People Ops, Finance, and IT to keep employee data consistent across systems

Onboarding Logistics

• Coordinate end-to-end onboarding logistics for new hires so their first day is seamless, including:
• Monitoring background check status and following up on anything pending or flagged
• Completing I-9 verifications and driving follow-ups to ensure timely, compliant completion
• Coordinating with IT on laptop provisioning, email and account setup, and name or address changes
• Managing seat assignments and workspace readiness in partnership with Workplace
• Ordering and preparing new hire swag and welcome materials
• Help facilitate our weekly new hire onboarding sessions — prepping materials, managing logistics and the calendar, presenting portions of the agenda, and gathering feedback to improve the experience over time
• Serve as a friendly first point of contact for new hires, answering pre-start and first-week questions

Contractor Lifecycle Management

• Own the contractor lifecycle end to end: onboarding (agreements, signatures, background check bypass proof), contract timeline tracking (start and end dates, early expiration flags, extensions and conversions with managers and Finance), and offboarding (access and equipment return with IT, final documentation)
• Keep contractor records, status, and dates accurate at every stage

Immigration Support

• Support immigration case processing in partnership with our People team and outside counsel — gathering documents, tracking case status, and keeping timelines on track
• Handle basic immigration questions from employees, candidates, and the recruiting team, escalating complex matters appropriately
• Maintain accurate immigration records and calendar key deadlines and expirations

Internal Documentation

• Own our internal HR wiki — keeping pages current, accurate, and easy to navigate as policies and processes evolve
• Document new and changed processes so the team has a reliable single source of truth

Employee Recognition

• Support administration of our recognition program, including managing award winner prizes, swag, and fulfillment logistics
• Help keep the program visible and running on a consistent cadence

• Highly organized, with a track record of juggling a wide span of workstreams and keeping details from slipping through the cracks
• Strong written and verbal communication skills, with sound judgment about what to handle directly and when to escape
• Discretion and good judgment in handling confidential employee information
• Enthusiastic, positive, and brings great energy — someone people are genuinely glad to work with
• Hands-on experience with an HRIS such as Rippling
• Experience in a startup or other high-growth, fast-paced environment
• Experience supporting immigration cases (H-1B, TN, O-1, green card processing, or similar)