People Operations Lead

Ladders; United States; Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Full benefits

Commuter benefits

Learning budget

Team outings

Flexible PTO

Parental leave

Job summary

Ladders is seeking a People Operations Lead to shape and scale the people operations function in a remote environment. You will own onboarding, drive process improvements, and partner with HR and leadership to enhance data accuracy and efficiency across the employee lifecycle.

The role requires hands-on operations expertise, experience with Rippling, and a strategic mindset to align People Ops with business goals while maintaining confidentiality and compliance.

Qualifications

• 7+ years of experience in People Operations or HR Operations.
• Experience managing broad People Ops responsibilities in a scaling organization.
• Hands-on experience with Rippling administration and optimization.
• Strong background in benefits administration and employee support.
• Experience coordinating immigration and work authorization processes.
• Proficient in end-to-end multi-state payroll management.
• Demonstrated ability to implement automation in People workflows.

Responsibilities

• Own and improve the onboarding process for new hires.
• Manage offboarding and other employee lifecycle events.
• Ensure accuracy of employee data and documentation.
• Oversee HRIS data integrity and operational reporting.
• Administer day-to-day benefits and coordinate with vendors.
• Handle immigration processes and maintain confidentiality.
• Set vision and priorities for People Ops aligned with business goals.

Skills

People Operations

HR Operations

Data accuracy

Process automation

Tools

Rippling

Job description

For our client, we are seeking a People Operations Lead to join the team of a leader in the Finance & Insurance space.

This role will shape the people operations function for a growing organization, with responsibility for building scalable processes that support the full employee lifecycle. The position will partner closely with HR, leadership, and external vendors to improve operational efficiency, data accuracy, and the employee experience. It is well suited for a hands-on operator who can balance day-to-day execution with process improvement and long-term people strategy.

Location: Remote

Compensation: $160,000 – $200,000 annually

Responsibilities

• Own and improve the onboarding process for new hires
• Manage offboarding and other employee lifecycle events
• Ensure accuracy of employee data and documentation
• Oversee HRIS data integrity and operational reporting
• Administer day-to-day benefits and coordinate with vendors
• Handle immigration processes and maintain confidentiality
• Set vision and priorities for People Ops aligned with business goals

Qualifications

• 7+ years of experience in People Operations or HR Operations
• Experience managing broad People Ops responsibilities in a scaling organization
• Hands-on experience with Rippling administration and optimization
• Strong background in benefits administration and employee support
• Experience coordinating immigration and work authorization processes
• Proficient in end-to-end multi-state payroll management
• Demonstrated ability to implement automation in People workflows

Benefits

• Comprehensive medical, dental, and vision benefits
• Pre-tax commuter benefits for transportation and parking
• Learning and development opportunities with regular feedback cycles
• Quarterly budgets for team outings and activities
• Flexible paid time off and 11 company holidays
• 12 weeks of fully paid baby bonding time for all parents

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.