People Operations Coordinator

PayIt; Kansas City (MO); Hybrid; USD 55,000 - 75,000; Full time

Job summary

PayIt in Kansas City is seeking a People Operations Coordinator to support day-to-day HR operations, onboarding, benefits, payroll, and data integrity across systems. You will work with our distributed workforce and help deliver a world-class employee experience.

This hybrid role emphasizes process improvement, documentation, and using AI tools to streamline workflows, while maintaining confidentiality and compliance.

Qualifications

• 2-3 years of experience in a fast-growing organization.
• Bachelor’s degree in Organizational Psychology, HR, Business, or Communications.
• Strong organizational skills and attention to detail.
• Excellent communication and ability to juggle multiple priorities.

Responsibilities

• Serve as the main contact for day-to-day people questions and employee conversations.
• Maintain accurate employee data across systems in compliance with laws.
• Support onboarding, benefits, performance, payroll, and reporting.
• Document process changes and evolve HR tech stack with automation.
• Build workflows and leverage AI tools to streamline processes.
• Administer benefits, including enrollment and leave management.
• Support culture events and continuously improve employee lifecycle processes.
• Help with talent and recruiting operations and employer branding.

Skills

Attention to detail

Organizational skills

Communication skills

Time management

Team collaboration

Education

Bachelor's degree in Organizational Psychology, Human Resources, Business, or Communications

Tools

Google Suite

Slack

HRIS

ATS

Generative AI tools

Job description

As a People Operations Coordinator, you will be integral to our small but mighty People Team. You will interact with various organizational stakeholders, deliver world-class service to our workforce, and ensure a positive candidate and employee experience.

You will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team, focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in onboarding, organizational updates, and supporting our distributed workforce.

This role is a hybrid position based out of Kansas City. This position is ideal for someone eager to grow their human resources and talent management career.

What You'll Be Doing:

General Support:

• Serve as the people point of contact for day-to-day people questions and general employee conversations. Support employee inquiries on policy and process matters throughout their employee lifecycle.


• Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws


• Provide administrative support to PayIt’s people processes, including but not limited to new hire onboarding, benefits administration, performance management, offboarding, payroll, compensation, reporting, tax compliance, and workplace experience


• Document people process changes as needed and continually evolve the people and talent tech stack (HRIS, ATS, Team Communications)


• Building out people process workflows at PayIt to continuously improve our business effectiveness. Leverage automation and AI tools (i.e. Claude, Gemini, and GPT) to streamline processes.


• Administer benefits, including open enrollment, 401(k), and leave management


• Support People and Business leaders in performance org design and management


• Maintain a high level of confidentiality and discretion in the handling of sensitive information

Program Management:

• Support planning and coordination of PayIt culture events, both virtual and in-person


• Continuously improve processes and programs that improve the employee lifecycle


• Improve the lightweight systems, documentation, and tooling that keep People operations running smoothly


• Manage initiatives like our wellness budget by planning activities, tracking expenses, and evaluating vendors

Talent Operations:

• Support talent and recruiting operations


• Manage job postings across platforms and keep our employer branding strong across our talent channels

What You'll Need:

• 2-3 years of experience, with a preference for experience in a high-growth-phase organization


• A Bachelor's degree in Organizational Psychology, Human Resources, Business, or Communications


• Strong organizational skills, attention to detail, and the ability to juggle multiple priorities


• Excellent communication skills and familiarity with tools like Google Suite, Slack, and Generative AI tools

You Could Be a Great Fit If You:

• Are detail-oriented, especially when it comes to data quality


• Investigate problems to determine root causes and define robust solutions


• Work independently, managing multiple tasks and deadlines effectively


• Are an excellent communicator, both verbally and in writing


• Are team-oriented, with a collaborative approach to solving problems


• Recognize that Sensitive/confidential information must be handled compliantly


• Have experience with the use of HRIS and ATS systems

Bonus Points For:

• Experience working in a SaaS company


• Strong data skills and/or experience building AI solutions


• Previous experience in recruiting or talent acquisition

This Role May Not Be a Fit If:

• You’re uncomfortable with ambiguity: You prefer well-defined assignments.


• You prefer to work on a narrow scope, a single project, or tasks at one time