People Operations Associate

Talentoma; Virginia Beach (VA); Remote; USD 49,000 - 65,000; Full time

Benefits offered by this job

Remote work in Virginia

Onboarding and training

Regular check-ins with team lead

HR systems experience

Health coverage

401(k)

Bonus opportunities

Stipends

Job summary

Talentoma is seeking a People Operations Associate to support onboarding, maintain employee records, and answer routine workplace questions. This desk-based, fully remote role operates from Virginia and requires a 40-hour week, with varying shifts.

You will collaborate with hiring managers, recruiters, IT, and the People Operations team to ensure smooth handoffs, timely updates in our HR systems, and consistent communications.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Comfort with handling confidential information and following guidelines.

Responsibilities

• Review incoming employee requests and record type, owner, and next action.
• Verify employee information for completeness before updating HR records.
• Open onboarding checklists with hiring manager, planned start date, and tasks.
• Schedule welcome meetings and share joining instructions.
• Coordinate onboarding readiness with hiring managers and IT; track tasks in Asana.
• Respond to routine onboarding questions using approved guidance.
• Assign introductory courses in Cornerstone and follow up on progress.
• Follow up for missing information and keep next responsible person informed.
• Escalate sensitive issues to the team lead with context and actions taken.
• Confirm task completion and maintain accurate notes and timely follow-up.

Skills

Written communication

Verbal communication

Organization

Attention to detail

Discretion with confidential info

Time management

Education

High school diploma or equivalent

Tools

ADP

Google Calendar

Asana

Cornerstone

Job description

Job Title: People Operations Associate

Monthly Pay: $4,361 - $5,831 USD per month

Summary:

An employee request arrives, gets checked, reaches the right person, and closes with clear notes and confirmed next steps. As a People Operations Associate, you support that journey by organizing onboarding activities, updating employee information, and answering routine workplace questions. The position sits within the people operations team and works under a people operations team lead. You work with employees, new hires, hiring managers, recruiters, and IT colleagues to keep everyday requests moving without missed handoffs. This fully remote, desk-based position lets you work from home in Virginia, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming employee emails and shared request queues, identify the request type, and record the question, owner, and next action.
• Check submitted employee information for completeness and consistency before making approved updates in a HR system such as ADP.
• Open onboarding checklists when recruiters confirm a new hire, noting the hiring manager, planned start, and outstanding preparation tasks.
• Organize welcome meetings using a scheduling and calendar tool such as Google Calendar, confirming attendees and sharing joining instructions.
• Coordinate with hiring managers and IT colleagues on onboarding readiness, tracking assigned tasks in a project management tool such as Asana.
• Answer routine questions about onboarding steps, internal contacts, and workplace resources using approved guidance rather than making independent employment decisions.
• Assign introductory courses through a learning management system such as Cornerstone and follow up when required learning remains incomplete.
• Follow up with employees or task owners when information is missing, recording responses and keeping the next responsible person informed.
• Escalate sensitive employee concerns, conflicting information, or stalled requests to the people operations team lead with clear context and previous actions.
• Confirm completion with the requester, close resolved items, and maintain quality through accurate updates, timely turnaround, complete notes, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience in people operations, administrative support, or employee onboarding is preferred.
• Basic understanding of employee onboarding stages, internal service practices, and the importance of consistent employee information.
• Willingness to learn the named systems for employee updates, meeting coordination, task tracking, and introductory training administration.
• Clear written and verbal communication for explaining routine steps, asking focused questions, and sharing concise updates with colleagues.
• Careful judgment when handling confidential employee information, including knowing when to involve the people operations team lead.
• Ability to organize several open requests, verify details before updating information, and follow established instructions through completion.
• A reliable computer, high-speed internet, and a quiet private workspace suitable for remote employee conversations and focused administrative work.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Virginia, with daily responsibilities completed through desk-based systems and communication channels.
• Structured onboarding and training on the named systems, with guided practice before handling routine employee requests independently.
• Regular check-ins with the team lead to review questions, discuss progress, and clarify priorities.
• Opportunities to build employee onboarding, HR systems, coordination, and confidential communication skills through everyday people operations work.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.