Remote People Ops Associate: Onboarding & HR

Sales Match; Virginia Beach (VA); Remote; USD 49,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Job summary

Sales Match is hiring a People Operations Associate for a fully remote role based in Virginia. You will organize onboarding activities, update employee information, and answer routine workplace questions, collaborating with HR, hiring managers, recruiters, and IT to ensure smooth handoffs.

The role requires a 40-hour week and flexible shift times. Working with the People Operations team, you will help coordinate onboarding readiness, manage HR system updates, and provide timely, accurate

Qualifications

• Strong written and verbal communication to explain routine steps and provide updates.
• Ability to organize multiple open requests and verify details before updating records.
• Careful judgment when handling confidential employee information and when to escalate.

Responsibilities

• Review incoming employee emails and queues, identify type, record owner and next action.
• Verify employee information for completeness before updating HR systems (e.g., ADP).
• Open onboarding checklists for new hires with hiring manager, start date and tasks.
• Schedule welcome meetings and share joining instructions with attendees.
• Coordinate onboarding readiness with hiring managers and IT; track tasks in Asana.
• Answer routine onboarding questions using approved guidance; avoid independent decisions.
• Assign introductory courses via LMS (e.g., Cornerstone) and follow up on incomplete training.
• Follow up on missing information and maintain clear, timely notes for next owner.
• Escalate sensitive concerns to the team lead with context and actions taken.
• Close completed items with thorough notes and timely, dependable follow-up.

Skills

Written & verbal communication

Organizational skills

Discretion in handling confidential信息

Time management

Education

High school diploma or equivalent

Job description

Sales Match is hiring a People Operations Associate for a fully remote role based in Virginia. You will organize onboarding activities, update employee information, and answer routine workplace questions, collaborating with HR, hiring managers, recruiters, and IT to ensure smooth handoffs.

The role requires a 40-hour week and flexible shift times. Working with the People Operations team, you will help coordinate onboarding readiness, manage HR system updates, and provide timely, accurate