People Operations & Analytics Coordinator

Phoenix Court Group; Los Angeles (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

OpenX in Los Angeles seeks a People Operations Coordinator to support day-to-day HR operations, maintain employee records, and lead special projects that strengthen data systems, policies, and processes. You will partner with People Team leadership to improve efficiency, ensure compliance, and provide actionable HR insights.

Responsibilities include audits, records retention, reporting, onboarding/offboarding, and collaboration with other departments.

Qualifications

• Knowledge of HR practices, records-retention, and data privacy standards.
• Strong analytical, research, project-management, and problem-solving skills.
• Ability to interpret data and communicate findings clearly to technical and nontechnical audiences.
• Proficiency with spreadsheet applications, reporting tools, and document-management platforms.
• Experience with onboarding, background checks, and I-9 verification.

Responsibilities

• Provide support across core People (HR) functions, including employee records, onboarding, offboarding, personnel changes, benefits administration, and policy implementation.
• Respond to manager questions and provide accurate, timely guidance on People policies, procedures, and systems.
• Maintain confidentiality and handle sensitive employee information with professionalism and discretion.
• Assist with audits, compliance activities, reporting requirements, and other HR initiatives.
• Plan, coordinate, and execute HR-related special projects from initial assessment through implementation and follow-up.
• Develop project plans, document requirements, track milestones, identify risks, and communicate progress to manager.
• Conduct research, analyze findings, and prepare recommendations, and supporting documentation.
• Collaborate with other departments as needed.
• Administer the organization’s HR records-retention program in accordance with applicable legal requirements and company policies.
• Review, organize, classify, archive, and dispose of employee records according to approved retention schedules and procedures.
• Maintain accurate electronic and physical personnel files and monitor documentation for completeness and consistency.
• Support records audits, document requests, and as needed the transition from paper-based to electronic records.
• Recommend controls and procedures that support data integrity, accessibility, confidentiality, and security.
• Evaluate workflows, systems, forms, and procedures to identify gaps, inefficiencies, and opportunities for automation or standardization.
• Map current processes, gather stakeholder requirements, and recommend practical improvements.
• Support the implementation, testing, documentation, and adoption of HR system enhancements.
• Develop and maintain standard operating procedures, process guides, templates, and training materials.
• Monitor implemented changes and use feedback and performance measures to evaluate effectiveness.
• Serve as a knowledgeable resource for HR systems and assist users with troubleshooting, training, and data-entry standards.
• Collect, validate, analyze, and report HR data from multiple systems and sources.
• Develop recurring and ad hoc reports, dashboards, and presentations covering metrics such as headcount, turnover, vacancies, recruitment, retention, demographics, absenteeism, and workforce trends.
• Identify patterns, discrepancies, risks, and opportunities within workforce data.
• Establish data-quality checks and reconcile information to promote accurate reporting.

Skills

Analytical skills

Project management

Data interpretation

Written and verbal communication

Interpersonal skills

Organizational skills

Problem solving

Attention to detail

Education

Bachelor’s degree in HR or related field

Tools

ADP Workforce Now

Lever

Job description

OpenX in Los Angeles seeks a People Operations Coordinator to support day-to-day HR operations, maintain employee records, and lead special projects that strengthen data systems, policies, and processes. You will partner with People Team leadership to improve efficiency, ensure compliance, and provide actionable HR insights.

Responsibilities include audits, records retention, reporting, onboarding/offboarding, and collaboration with other departments.