People Lead: SMB Merchant Sales & Growth

Global Payments; Hartford (CT); On-site; USD 125,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Paid time off

Retirement plan

Charitable gift matching

Worldwide days of service

Job summary

Global Payments is seeking a People Lead for Small Business Sales - Merchant to drive growth in merchant services and build a high-performance team. You will collaborate with internal teams and strategic bank partners, develop lead generation strategies, and maintain strong stakeholder relationships to deliver results.

You will forecast performance, use data-driven insights, and own strategies that align with business objectives while mentoring others to exceed targets and sustain customer

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years of Merchant Sales Experience required.
• Deep knowledge of the payments industry, Interchange, and gateway connectivity.
• Background in SAAS, Banking, Payables and Receivables a plus.
• Proficient in Salesforce as a CRM is a bonus.
• 10 years of sales experience, with emphasis on solution selling.
• Track record of exceeding sales targets with a data-driven mindset.
• Excellent partner relationship building, prospecting, and territory development skills.
• Manage client relationships with internal teams to ensure customer success.
• Clear and professional written and verbal communication.

Responsibilities

• Drive merchant services growth by fostering a high-performance culture and accountability.
• Collaborate with internal teams and bank partners to maximize opportunities and deliver results.
• Develop and execute lead generation strategies aligned with business objectives.
• Build strong relationships with stakeholders and promote healthy competition within the team.
• Deliver accurate sales forecasts and performance reports using data-driven insights.

Skills

Merchant sales

Payments industry knowledge

SAAS experience

Salesforce experience

Data-driven mindset

Territory development

Relationship building

Forecasting

Cross-functional collaboration

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Global Payments is seeking a People Lead for Small Business Sales - Merchant to drive growth in merchant services and build a high-performance team. You will collaborate with internal teams and strategic bank partners, develop lead generation strategies, and maintain strong stakeholder relationships to deliver results.

You will forecast performance, use data-driven insights, and own strategies that align with business objectives while mentoring others to exceed targets and sustain customer