People-First Store Leader for Baby Brands

Carter's, Inc.; Saint Augustine (FL); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

30% employee discount on brands

Referral bonuses

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager in Saint Augustine, FL. You will be the first face of the brand for growing families, greeting customers and guiding them through our baby essentials and school prep items.

You’ll lead a team, create an inclusive environment, and continually educate staff on product styles and benefits. You will balance customer service with operational excellence, coaching team members, driving KPIs, and supporting merchandising and promotions to grow sales.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of retail or related management experience.
• Strong verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while modelling service standards and omnichannel experience.
• Analyze business performance and drive KPIs with the team to improve results.
• Support the Store Manager in recruiting, hiring, training, and developing store staff.
• Recognize exceptional performance and address issues as needed.
• Plan, track, and report tasks and financial results using company tools.
• Assist with merchandising standards, promotions, and product placement.

Skills

Leadership

Customer engagement

Supervision

Excel

Outlook

Education

High school diploma or GED

Job description

Carter’s, Inc. is seeking an Assistant Store Manager in Saint Augustine, FL. You will be the first face of the brand for growing families, greeting customers and guiding them through our baby essentials and school prep items.

You’ll lead a team, create an inclusive environment, and continually educate staff on product styles and benefits. You will balance customer service with operational excellence, coaching team members, driving KPIs, and supporting merchandising and promotions to grow sales.