People-First Shift Lead: Inspire Teams & Service

Ziggi’s Coffee, LLC; Derby (KS); On-site; USD 21,000 - 25,000; Full time

Job summary

Ziggi’s Coffee, LLC in Derby, KS is seeking a Shift Lead who will guide a friendly, fast-paced team while upholding our values and delivering excellent customer service.

The role focuses on leading by example, training staff, maintaining operations, and ensuring clear communication with managers and ownership to drive daily wins.

If you thrive in a people-first environment and enjoy coaching others, this is your chance to grow with a beloved local coffee brand.

Qualifications

• Previous shift-lead experience preferred in food or retail.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to lead by example and contribute to a positive team culture.

Responsibilities

• Maintain consistent and effective communication with staff, managers, and the store owner.
• Ensure staff adhere to company policies and uphold core values.
• Train new employees thoroughly and provide ongoing coaching to current team members.
• Address deviations proactively, correct team members, and delegate tasks to maintain flow.
• Handle customer complaints with professionalism and empathy.

Skills

Team leadership

Communication

Multitasking

People-first mindset

Job description

Ziggi’s Coffee, LLC in Derby, KS is seeking a Shift Lead who will guide a friendly, fast-paced team while upholding our values and delivering excellent customer service.

The role focuses on leading by example, training staff, maintaining operations, and ensuring clear communication with managers and ownership to drive daily wins.

If you thrive in a people-first environment and enjoy coaching others, this is your chance to grow with a beloved local coffee brand.