People-First Shift Lead - Coffee Shop Team Leader

Ziggi’s Coffee, LLC; Eno (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Ziggi’s Coffee, LLC in Colorado seeks a dedicated Shift Lead to uphold our values and guide a friendly team in delivering exceptional service.

You will train staff, manage daily operations, and ensure policies are followed while turning customer challenges into positive experiences. This role requires strong communication, organization, and a collaborative mindset.

Join us to help maintain a welcoming store environment and contribute to continuous improvement.

Qualifications

• Experience as a Shift-Lead in food or retail preferred.
• Strong organizational and multitasking skills required.
• Excellent communication and interpersonal abilities.
• Ability to train and coach team members.

Responsibilities

• Money Management: count registers, safe drops, balance the change box, handle deposits.
• Mystery Shopper: uphold service standards as outlined by Leadership Team.
• Daily Recap: present store metrics including deposit totals and SPMH.
• Inventory Management: conduct monthly inventory to ensure proper stock levels.
• Create a welcoming atmosphere and collaborate to improve service processes.
• Stay updated on menu items, promotions, and seasonal offerings.

Skills

Shift-Lead Experience

Organizational Skills

Multitasking

Communication Skills

Leadership by Example

Job description

Ziggi’s Coffee, LLC in Colorado seeks a dedicated Shift Lead to uphold our values and guide a friendly team in delivering exceptional service.

You will train staff, manage daily operations, and ensure policies are followed while turning customer challenges into positive experiences. This role requires strong communication, organization, and a collaborative mindset.

Join us to help maintain a welcoming store environment and contribute to continuous improvement.