People-First Shift Lead — Coffee Operations

Ziggi’s Coffee, LLC; Windsor (CO); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Ziggi’s Coffee, LLC in Windsor, CO is seeking a Shift Lead who embodies a people-first mindset, leads by example while serving customers, and guides the team to daily success. You will maintain clear communication with staff and managers, ensure policy adherence, train new hires, coach current team, and help keep the store running smoothly during all shifts.

This role requires adaptability in a fast-paced environment and a commitment to upholding Ziggi’s core values in every interaction with

Qualifications

• Previous shift-lead experience is preferred in food or retail industries.
• Strong organizational and multitasking skills.
• Thrives in a fast-paced, dynamic environment.
• Excellent communication and interpersonal skills.
• Leads by example and contributes to a positive team culture.

Responsibilities

• Maintain clear, consistent communication with staff, managers, and ownership.
• Enforce policies and uphold Ziggi’s core values.
• Train new employees and coach current team.
• Address deviations and delegate tasks to keep operations flowing.
• Handle customer complaints professionally and empathetically.
• Count registers, drop cash, balance tills, and manage deposits.
• Prepare daily store metrics recap including SPMH.
• Conduct monthly inventory checks.
• Create a welcoming atmosphere for customers.
• Share new items and promotions with staff and customers.
• Maintain cleanliness and organization.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Leadership by example

Job description

Ziggi’s Coffee, LLC in Windsor, CO is seeking a Shift Lead who embodies a people-first mindset, leads by example while serving customers, and guides the team to daily success. You will maintain clear communication with staff and managers, ensure policy adherence, train new hires, coach current team, and help keep the store running smoothly during all shifts.

This role requires adaptability in a fast-paced environment and a commitment to upholding Ziggi’s core values in every interaction with