People-First Shift Lead & Team Mentor

Ziggi’s Coffee, LLC; Delta (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Ziggi’s Coffee, LLC in Delta, Colorado is seeking a proactive Shift Lead to uphold our values while guiding a fast-paced team of baristas and staff. You will train new hires, ensure policy adherence, manage money, keep operations smooth, and keep customers delighted by turning feedback into positive experiences.

You will also perform daily recaps and inventory checks. A people-first mindset, strong communication, and the ability to lead by example are essential to succeed and to cultivate a

Qualifications

• Previous Shift-Lead experience preferred in food or retail.
• Strong organizational and multitasking skills.
• Willingness to thrive in a fast-paced, dynamic environment.
• Excellent communication and interpersonal skills.
• Ability to lead by example and contribute to a positive team culture.

Responsibilities

• Maintain clear communication with staff, managers, and owner about wins and opportunities for improvement.
• Ensure policy adherence and uphold company core values.
• Train new employees and coach current team members.
• Address deviations proactively and delegate tasks to maintain flow.
• Handle customer complaints professionally and empathetically.

Skills

Leadership

Organizational skills

multitasking

Communication

Team culture

Job description

Ziggi’s Coffee, LLC in Delta, Colorado is seeking a proactive Shift Lead to uphold our values while guiding a fast-paced team of baristas and staff. You will train new hires, ensure policy adherence, manage money, keep operations smooth, and keep customers delighted by turning feedback into positive experiences.

You will also perform daily recaps and inventory checks. A people-first mindset, strong communication, and the ability to lead by example are essential to succeed and to cultivate a