People-First Retail Leader: Assistant Store Manager

Carter's Inc.; Chattanooga (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Carter's Inc. in Chattanooga is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll supervise daily operations, greet customers, help them explore baby essentials, and coach a team to deliver outstanding service.

This leadership role supports the Store Manager in recruiting, training, and maintaining a welcoming, inclusive store culture while ensuring sales goals are met and loss prevention controls are followed.

Qualifications

• Minimum 1 year of retail or related management experience
• High school diploma or GED

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication skills

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Inc. in Chattanooga is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll supervise daily operations, greet customers, help them explore baby essentials, and coach a team to deliver outstanding service.

This leadership role supports the Store Manager in recruiting, training, and maintaining a welcoming, inclusive store culture while ensuring sales goals are met and loss prevention controls are followed.