People-First Retail Leader — Assistant Store Manager

Carters Inc.; Fort Worth (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Referral bonuses

Tuition-free education program

Paid time off & holidays

Parental leave & adoption assistance

Charitable matching gifts

Professional development

Job summary

Carter's is seeking an Assistant Store Manager in Fort Worth to lead daily operations and deliver exceptional customer service. You will greet customers, coach a diverse team, and drive sales through product knowledge, Omnichannel experience, and strong leadership.

You will ensure a welcoming, inclusive environment and partner with the Store Manager on recruitment and development, schedule adherence, and performance coaching.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and consistently model service standards and omnichannel experience.
• Analyze the business and communicate KPIs with the team to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results with Company tools.
• Plan and execute merchandising standards, promotions, markdowns, and product placement.

Skills

Leadership

Customer engagement

Communication

Tech proficiency

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's is seeking an Assistant Store Manager in Fort Worth to lead daily operations and deliver exceptional customer service. You will greet customers, coach a diverse team, and drive sales through product knowledge, Omnichannel experience, and strong leadership.

You will ensure a welcoming, inclusive environment and partner with the Store Manager on recruitment and development, schedule adherence, and performance coaching.