People-First Retail Leader: Assistant Store Manager

carters; Woodridge (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Parental leave

Job summary

Carter's is seeking an Assistant Store Manager to lead a welcoming team in a family-oriented retail environment. You will supervise staff, guide customer interactions, and ensure brand standards on the sales floor with a strong emphasis on service and inclusivity.

You will partner with the Store Manager to recruit, train, and develop the team, manage schedules, and analyze KPIs to improve store performance. This full-time role supports diverse families and offers growth opportunities.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and customer engagement skills.
• Proficient in computer tools like Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide product guidance.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and model service standards across channels.
• Analyze the business and drive KPIs with the team to improve results.

Skills

Leadership

Customer engagement

Communication

Outlook

Excel

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking an Assistant Store Manager to lead a welcoming team in a family-oriented retail environment. You will supervise staff, guide customer interactions, and ensure brand standards on the sales floor with a strong emphasis on service and inclusivity.

You will partner with the Store Manager to recruit, train, and develop the team, manage schedules, and analyze KPIs to improve store performance. This full-time role supports diverse families and offers growth opportunities.