People-First Restaurant Manager | Lead & Grow Teams

shakeshack; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay bonus

Meal discounts

Corporate discounts

Medical, dental, vision insurance

Employer paid life & disability

401k with match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter & parking

Flexible spending & dependent care

Development & growth opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations, coach staff, and ensure superior service in a fast-paced environment in Pittsburgh. The role emphasizes hospitality excellence, team development, and brand promotion within the local community.

Qualifications include 2-3 years in restaurant management, strong operational knowledge, financial acumen, and flexibility for varied hours. Food safety certification is preferred.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Team training

Financial acumen

Food safety

Flexibility

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations, coach staff, and ensure superior service in a fast-paced environment in Pittsburgh. The role emphasizes hospitality excellence, team development, and brand promotion within the local community.

Qualifications include 2-3 years in restaurant management, strong operational knowledge, financial acumen, and flexibility for varied hours. Food safety certification is preferred.