People-First Restaurant Leader: Growth, Coaching & Impact

Shake Shack; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay & Bonuses

Meal Discounts

Corporate discounts

Medical, Dental, Vision Insurance

Life and Disability Insurance

401k Plan with Company Match

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending Accounts

Development and Growth Opportunities

Job summary

Shake Shack in New York, NY is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and lead a high-performing team. You will train staff, coach for excellence, and drive brand initiatives within the local community.

The role emphasizes leadership, financial acumen, and adherence to sanitation standards, with benefits and opportunities for professional growth in a fast-paced hospitality environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Training

Customer service

Education

Food handler certification (preferred)

Job description

Shake Shack in New York, NY is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and lead a high-performing team. You will train staff, coach for excellence, and drive brand initiatives within the local community.

The role emphasizes leadership, financial acumen, and adherence to sanitation standards, with benefits and opportunities for professional growth in a fast-paced hospitality environment.